Technical Client Trainer - ASTD Job Bank

Technical Client Trainer is primarily responsible for designing and delivering software application and service training to customers and employees. The Technical Client Trainer training courses to customers who are undergoing a product implementation or conversion, as well as, those who request continuing education. Technical Client Trainer develops and provides this training under moderate supervision, Training courses and workshops are conducted either at a CRIF Lending Solutions facility, customer's location, via internet based or other eLearning means. Candidates must be able to travel up to 40-50%.

Key Responsibilities: ? Delivers software and service training courses. Delivers standard CRIF Lending Solution Classes and also may create, design, and customize training materials and procedures for a particular customer situation. ? Arranges and prepares selected training materials (binders, handouts, class files, presentation materials, visuals, software CDs, exercises, etc.) for use during live and web-based training sessions. ? Creates reusable eLearning or internet based training sessions. ? May arrange the training environment (scheduling of rooms and computers for use, location and length of training, attendee list, etc). ? Tests and maintains software for training purposes. ? Provides customer follow-up on any questions asked during training that required post-training research. Ensures all questions are answered timely and thoroughly. ? Makes changes to training materials based on customer feedback and needs assessment. ? Seeks increased knowledge of features and functions of products and services. ? Increases knowledge of current training techniques and practices. Keeps current on product changes and upgrades. ? Keeps informed of most recent industry trends. ? May participate in user conferences.

CRIF Lending Solutions offers an excellent benefits package including Medical, Dental, Vision, Disability, 401(k) with match, and generous PTO.

Source: http://jobs.astd.org/jobs/4875354/technical-client-trainer

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